Comments on: How do visitors REALLY use your site?

By: Baltimore Movers

Baltimore Movers — Thu, 07 May 2009 12:33:38 +0000

That is great advice. Usability studies are very important if you're serious about enhancing the user experience on your site and if you want to optimize your revenue opportunities. I have used ClickTale briefly and I think it's a great tool.

By: scottmcandrew

scottmcandrew — Mon, 20 Apr 2009 18:42:45 +0000

Absolutely not, Aaron! I do think that there are good things that non-professionals can do to educate themselves better and make smarter decisions about their site, though. And, either of these tools is right at home with a professional, too.

By: astrom

astrom — Mon, 20 Apr 2009 16:20:54 +0000

Glad you are not devaluing usability professionals

Good article. We actually use ClickTale.